12-11-2023 15:26
Hi,
my girlfriend recently moved to a new address and I want to know if she can continue to use my account? It will be a different IP address and everything. Or do we need to set up a new account for her at her new address? Thanks for the advice.
12-11-2023 16:56
Account for what exactly? TV streaming or broadband?
If it’s TV streaming all you need to do is log in and off you go. One massive note is NOW only allows 1 stream at a time unless you have boost.
https://help.nowtv.com/article/what-is-now-boost
12-11-2023 17:42
Thanks for the reply. It just TV and I have boost so should be good.
12-11-2023 17:13
Can? Yes.
Should? No, not according to the Now T&Cs, which only allow one household, at one address, to use one account.
Something Netflix are now clamping down on, though Now have not followed them down that road.
But bear it in mind if either of you ever needs support from Now for any reason.
As @gavs82008 avers though, you are going to need Boost if you both want to watch at once.
12-11-2023 17:43
Thanks for the reply I’ll check the T&C’s don’t want to get band. Rather just pay for 2 accounts
12-11-2023 17:44
Don’t worry about it, I share NOW with my father-in-law and he certainly doesn’t live with us!
That said it is indeed your choice if you want to create two accounts for you both.
12-11-2023 17:46
Disney did say they were going to follow suit. However I have a feeling they are waiting to see if they gain more subs with the ad tier being launched at a reduced cost.