17-04-2024 11:39
Hi team,
I have paid for March month 17th March to 17 April , but my connection was cancelled on 21 st march as there was new connection installed on my address.
The refund was expected today on my account but it's not yet credited.
May I know by when I can expect it in my account as per the last discussion with customer care executive I have been told that refund is already being initiated and will be completed on 17 th April.
But I can't see it yet in my account.
Please let me know by when I can get it.
Thanks.
17-04-2024 11:43
We can't let you know anything like that here I'm afraid as we are just customers like yourself. NOW will not respond here, you need to contact them directly: 0330 332 3050.
17-04-2024 14:21
April 17th is not yet over?