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Nats128
Advocate

Payment

Just paid through iTunes for entertainment pass I went into my app and it saying there is no payment But going into Apple it says I have got it Activated and payment has come out my bank

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2 Replies
gavs82008
Legend 5
Legend 5

Re: Payment

@Nats128 

Already a thread for this very issue.

https://community.nowtv.com/t5/Account-Billing/Subscription-paid-but-not-recognised/m-p/573321#M1774...

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Re: Payment

Hi @Nats128 

 

Another thread here on the same topic.

 

https://community.nowtv.com/t5/Account-Billing/Charged-but-no-service/m-p/573075#M17705 

 

If you tag the person who started the above linked thread to see if between Apple Support and NOW live chat they have figured out what's going wrong (assuming the person contacted them).