15-03-2024 18:14
Answer not given for the following SPECIFIC case:
My payment is due on Sunday 24th March. Will it be taken on Friday 22nd March or Monday 25th March? If NOW's practice (usual business practice) is for it to be taken on the next business day, would that ALWAYS be the case? The difference for me is that if it is taken on Friday 22nd March I will exceed my authorised overdraft. Thank you.
NOTE: I tried to leave the label 'Payment Due Weekend' but I got the error message stating 'Correct the highlighted errors and try again' and 'The following labels are not available here: Payment Due Weekend', so I put in one of the labels offered and the closest one was 'Payment PIN'.
15-03-2024 20:03
There is no point posting about such matters here, NOW do not answer. All that you will get is opinion from other customers. I would get in touch with NOW directly and, if necessary, somehow manage extra funds if the payment is due earlier than expected. Checking back on my own payment history I can see that payments are taken on Sundays.
15-03-2024 20:58
To echo what @redchiz1 about staff posting on here. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for