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Jordi
Advocate

‎14-03-2024 7:59

Overdue Payment isn't accepting my card details

I'm trying to make an overdue payment but, when I access to the "Bills & Payments" page and enter my card details, it doesn't allow me to go through. Again with the same page asking me to do the payment and enter the card details. So far the broadband services are cancelled so don't know what to do. Can you help me, please?

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1 REPLY 1
RoyB
Legend

‎14-03-2024 18:37

@Jordi 

Call Now Broadband on 150 from a Now landline, or take your pick of:-

0800 759 1213, 0330 041 2518, 0330 041 2462, 0330 332 3050, 0330 041 2473, 0333 759 4816

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.