@Notprestenttv
We are all just customers like you here, and have no link to send you 😢
Try contacting Now Broadband on the telephone number that you have been given for this purpose.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
