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ScoWils
Newbie

‎14-01-2023 20:12

Now TV Payment date change

I have all my bills come out on the 1st of the month and I wanted to see if anyone knew how to change the date NOW TV comes out my account?

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

‎14-01-2023 20:16

@ScoWils 

Can you elaborate with what your referring to?

NOW provide two different types of service; TV memberships such as entertainment, then there is broadband.

FYI that I do not work for NOW, just a NOW customer trying to help
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ScoWils
Newbie

‎14-01-2023 20:17

In response to gavs82008's comment
Now TV Entertainment
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gavs82008
Legend 5
Legend 5

‎14-01-2023 20:46

@ScoWils 

You have two options.

1. Cancel and restart the date you want 

2. Jump onto live chat and speak to staff to see if they can do it. Make sure you click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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