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Kwd
Newbie

Not received a refund

After cancelling transferring to now broadband in the cooling off period I've still not received the £9.99 p&p which I paid on signing up? 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Kwd 

Won’t be sorted on here, see this link for the forum purpose. 
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

You need to call the broadband team to sort anything out. See link for number and web form if you want to fill it out.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help