31-07-2018 10:37 - edited 31-07-2018 10:40
Hi is anybody having issues with live chat?
I click it and enter what I want to talk about wait 5/10 mins but nothing happened just wondering if anyone else has had the same problem.
Thank you
31-07-2018 12:25
Hi @Anonymous User,
Sorry to hear that.
Could we ask you for a few details so we can investigate?
What page are you trying to access live chat from?
are you on desktop, mobile or tablet?
What browser are you using?
Finally what do you see when after you've entered the details and are waiting to chat?
31-07-2018 12:35
31-07-2018 13:06
Hi @Anonymous User,
Thanks for coming back to us.
Can you share that link here?
Also, do you have access to a laptop or desktop computer at all? you might have better luck on one of those.
Thanks
Simon
31-07-2018 13:16
I don't sorry
28-11-2018 13:32
I have entered my card details 5 or 6 time they will not go through can you help please
28-11-2018 13:34
Sorry Simon only i pad
08-08-2018 14:07
IM USING MY LAPTOP
28-11-2018 13:38
I use a tablet it comes up ooops something went wrong try again
08-08-2018 14:05
hi i have bought 2 vouchers however they do not seem to be working