How do I talk to a human regarding my last bill and not a chatbot?

[WoodhouseG]

I have a query regarding my last bill and the chatbot just sends me to the community page which doesn't answer my problem.

Is there a way to get to a human as my issue is regarding various discounts that appear to have all changed and are not generic FAQ type issues

[gavs82008]

@WoodhouseG 

Bill for what?

TV is live chat (not the chat bot)

Broadband is call centre

[WoodhouseG]

My concern is regarding broadband and telephone.

I'll google for call centre numbers

[gavs82008]

@WoodhouseG 

Best not to rely on Google for the number to call. As they might point to a number that is incorrect and chargeable. Whereas the call centre number is free.

See this link.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1