29-02-2024 9:59
Hi guys,
So ofc I want to watch F1 who doesn't? I look for a deal £26 for 6 months decent! but now you have dropped £21 for 12 months? Is there a way I can change this? I find it a little unfair I bought it for £26 8 days ago and now it's even lower.
Hopefully, we can sort something out 🙂
Solved! Go to Solution.
29-02-2024 12:15 - edited 29-02-2024 12:16
When you say ‘you’ and think you are talking to Now you aren’t, you are just talking to your fellow customers.
If you want to talk to Now about this, use Live Chat. The following link leads you to direct contact with Now (via a tiny green circle with a v in it, so keep your eyes peeled for that when you have made your initial choices):-
https://help.nowtv.com/article/how-to-contact-now
Avoid ‘Get Help Quicker’ there; the Nowbot, while it means well, doesn’t know its own limitations, and it won’t help you once you get to this stage. Also, don’t choose Request a Refund, even if that is what you want, as that will only deliver you to the Nowbot; pick something else.
29-02-2024 12:15 - edited 29-02-2024 12:16
When you say ‘you’ and think you are talking to Now you aren’t, you are just talking to your fellow customers.
If you want to talk to Now about this, use Live Chat. The following link leads you to direct contact with Now (via a tiny green circle with a v in it, so keep your eyes peeled for that when you have made your initial choices):-
https://help.nowtv.com/article/how-to-contact-now
Avoid ‘Get Help Quicker’ there; the Nowbot, while it means well, doesn’t know its own limitations, and it won’t help you once you get to this stage. Also, don’t choose Request a Refund, even if that is what you want, as that will only deliver you to the Nowbot; pick something else.