15-03-2024 13:45
Hello i just tried to use the offer for sky cinema £1 for 3 months.now it has taken the £1 but doesn't show my account having sky cinema. they did try and take another payment of £1 but i didn't let that one through
15-03-2024 17:22
@owens92
The other £1 is not an actual transaction. See this link.https://help.nowtv.com/search/Unexpected%20charges%20when%20signing%20up%20for%20NOW%20or%20starting...
Speak with staff via live chat just in case it’s not been applied on your account properly. Make sure to be signed in and use the ‘How to get in touch’ drop down.https://help.nowtv.com/get-in-touch/tv/vouchers-and-offers
