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Roman09
Newbie

Charged twice

Signed up for entertainment package with offer for 4.99 and always get additional charge for £6!!! Why???

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Roman09 

Because you signed up to an offer that comes with a 7 day or month trial of boost and then its £6 unless cancelled. This is clearly stated in the offer and its T&C.

Have a full read of this to tell you all about boost.
https://help.nowtv.com/article/what-is-now-boost

Play the cancel game as I do with all my memberships, as you will be given retention discounts. Which is why I am only paying £2 a month for boost and have been for 18+ months.  

FYI that I do not work for NOW, just a NOW customer trying to help