I've just had a message saying I've been charged for boost. My plan ended and 2 days later I'm being charged for boost. I've never asked for boost or used it before.
I tried talking to the refund bot thing and it's just a broken link.
A lot of NOW TV memberships come with the Boost free for a set period, after which it becomes chargeable.
If you want to discuss this with the support team click here and then on the green Chat online button near the top of the page.
As mentioned by @redchiz1 all membership deals on the NOW offers section of the site come with a 7 day free trial of boost then £5 unless cancelled. Which is clearly stated.
For any chance of a refund you need to use the method provided by @redchiz1 to speak with staff.
@gavs82008 Sometimes they come with a month free, which is why I wasn't specific about the period.
For those taking up the most recent website offers I still felt it was right to provide the screenshot. Just happened to state 7 day free trial.