I'm still getting charged on my debit card when I cancelled cinema and boost I can't cancel payments through my bank either,and you can't speak to anybody for now tv HELPPPPPPPPP PLEASE AT MY WHITS END.
Andy
@Andycopp68
See this thread.
https://community.nowtv.com/t5/Account-Billing/Carged-after-cancelling-membership/m-p/595908#M21253