I have tried last few days to cancel - all options suggested dont appear - instruction is along side what you dont want just mark cancel - I cannot see this option
@MichaelD I have the same problem. Nothing on line allows me to cancel and the telephone number has so many options. I pressed 4 to cancel and it cuts off! My elderly mother no longer needs this service and its so difficult.
@Geoff I phoned my bank to cancel DD - they say its not a DD but will try to put a stop on it
Thank you for removing doubt - thought it was me - I looked and re-read instruction how to cancel and its does say go to what you are subscibed to - I cannot see that just other options I can add and NOW make out (no doubt for the regulator) how easy to cancel . Honestly if NOW have access to this community why would they not intervene as it looks more like a scam
@MichaelDThe service now known as Now offers both TV and internet services, I am not Psychic so as you failed to state what you needed help with cancelling it was down to guess work - hence the milk reference
The call centre is for broadband ONLY. See this link and have a full read to how to cancel it, as it depends purely where you took the membership(s) to begin with. https://help.nowtv.com/article/how-do-i-cancel-now
You can cancel any NOW TV membership quickly and easily directly via My Account, subject to the minimum duration of 30 days, or perhaps 6 months if you signed up to such a deal.
