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Anonymous User
Not applicable

Cancel a service and payments

I want to cancel my entertainment pass as I hardly ever watch it. However when I sign in, there's nowhere to find the services I am signed up to. It used to be easy to find. ( I also have broadband and phone calls) Also if I look at payments previously made it says there aren't any, but the amounts are leaving my bank ok.

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

is it possible you have created more than one account and checking the wrong one ?

 

Maybe try the Account Finder search by reading this link below or jump over to live chat for further assistance.

 

https://help.nowtv.com/article/find-an-account 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Where did you sign up to the entertainment membership?

 

FYI that I do not work for NOW, just a NOW customer trying to help