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Lau89
Advocate

Can’t pay bill from account!

Try to pay bill online, keeps saying payment not taken! Imagine being deaf and can’t make phone calls yet all that’s offered is contact us on the phone! Trying to find online web chat is a task in itself! 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Lau89 

You can fill out this web form. 
https://help.nowtv.com/complaints

Or email address for support is in the below picture.

IMG_0325.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
Lau89
Advocate

Thank you.  My partner will ring tomorrow.  Web form takes days. Thank you so much though.