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Mellymel
Newbie

Billing

I don't understand my bill has came out twice in one week. I want to cancel not happy with this so have to pay double every time. By the end of the month it be 3 times 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Mellymel 

Bill for what? NOW offer both TV and broadband. 

Did you take one of the offers on this part of the site?
https://www.nowtv.com/offers

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Mellymel 

Is it like this?

https://community.nowtv.com/t5/Account-Billing/Just-started-being-charged-9-99-do-you-do-this-to-eve...

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.