I don't understand my bill has came out twice in one week. I want to cancel not happy with this so have to pay double every time. By the end of the month it be 3 times
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.