cancel
Showing results for 
Search instead for 
Did you mean: 
RobynMarvel88
Newbie

Account has disappeared

I have an account for Entertainment, Hayu and Broadband, which they have taken money for but they have all disappeared from my account.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@RobynMarvel88 

Call the broadband team for your broadband issue.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Then live chat for your TV memberships. Make sure to click "chat online" within the green box. Don't hit "get help quicker" as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help