Welcome to the NOW TV Community. Here's some information to get you started.
Opening hours and kinds of support available
This site is an official support channel for NOW TV customers. You can use it to ask any questions you have about the service.
To ask a question, either:
1: Type your query into the search box at the top of a page, select a relevant topic and click the "Reply" button to add a new message
2: Click "Forums" from the blue navigation bar to browse the Community. Find the relevant place for your query and select "New Post"
We'll aim to answer your query as soon as possible. In the meantime, why don't you join the convo on some of our content!
The Community is available 24 hours a day, 7 days a week, and contains tons of useful information to help you with your queries.
If you can't find what you're looking for, just start a new topic or reply to an existing one and you'll get an answer in no time at all.
Here's who's on hand to help:
Our Community Members
The Community has lots of regular members who are really knowledgable about NOW TV's products and services. As well as having a wealth of technical knowledge and experience using NOW TV, they're impartial and can give hints and tips that the NOW TV Team might not be able to.
You'll see some customers with "" next to their name. These customers are part of our Community Contributor scheme, and are the most knowledgable and helpful customers on the site. If they help you, be sure to click the "Thanks" or "Accept as Solution" buttons on their posts.
Forum Terms and Conditions
Your use of the site is bound by its Terms and Conditions, which you can read in full here. Alternatively, there's a shorter summary available here.
There are stacks of different useful features on the forum for you to make use of. Take a look at the key ones here.