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harry9 · 23-01-2023

My NOW router is wired up correctly but I do not have internet access. The power and wireless lights are green, but the internet light is not illuminated.Despite this, when I check my online account the page says that everything is fine, and even sho...

harry9 · 25-01-2023

So the first time I called customer services, prior to making the original post, I was told that my Virgin connection would be interfering with the NOW connection and should have been transferred automatically, but hadn't due to an error. This didn't...

harry9 · 23-01-2023

I have held in the reset button at the back if that's what you mean, sorry

harry9 · 23-01-2023

Sorry, I can't see anything on that page for a factory reset. The page is for troubleshooting internet speed, but I have no connection at all

harry9 · 23-01-2023

There's just the reset button on the back of the router which I have tried, there doesn't seem to be a pinhole reset

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No internet, but online account shows that my router is connected to several devices

Re: No internet, but online account shows that my router is connected to several devices

Re: No internet, but online account shows that my router is connected to several devices

Re: No internet, but online account shows that my router is connected to several devices

Re: No internet, but online account shows that my router is connected to several devices

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