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Some builders have snapped our phone line with their scaffolding poles.Who do I speak to to get this fixed ? Openreach tell me it is Now TV. Who ? How ?

Just set up my Now TV Hub Two, and it appears to work OK, with one problem so far. If I look at Mainentance -> Attached Devices most of the devices have a name of "UNKNOWN". These devices are all running Linux, and it would appear that when I log ont...