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New router same old problems.....

It's down again for me,new router,new wires, power cable etc and zilch ! 

Mine is back up and running 

According to the help team on Twitter they’re no outages although an automated message is on their phone line this mob are hopeless 

New router received on Monday plugged in yesterday it dropped after about an hour of usage but then came on again it is down this morning again but that maybe due to an outage ? Cannot check service status as my broadband isn’t showing on my account…...