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dftf · 14-01-2023

When I woke-up this morning (Saturday 14 January 2023) my phone was asking me to sign into my Wi-Fi. I looked at the router, and the "Internet" light was off.Using my mobile-phone Internet I went to the "Your Service Status" and it advises "No broad...

dftf · 16-01-2023

For anyone reading this whose service is still-down, remember that NOW Broadband (via their parent-company, Sky) is a member of the Ofcom Automatic Compensation scheme.That means if your Internet service is down for two whole working-days, they must ...

dftf · 14-01-2023

I didn't come-across the number listed there, no.I went to the "Get in touch" pages (https://help.nowtv.com/get-in-touch/now-broadband-calls) which offer this number: 0330 041 2472. That's the one I used.

dftf · 14-01-2023

I don't think the UK phone team works weekends, and the overseas team they direct your call to can only offer the generic 3-5 days advice.There is a chat feature on the support site, but it's just a bot that directs you to existing articles, but offe...

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