Now I got an email saying that the latest news is that the passes will be "extended", not refunded. How can it be so different between different customers?
Nope. No refund in payments for any month. Even more insulting, the complaint was closed with generic ‘refunds have been processed as per general email’. Never got email nor refund. They did not even have the courtesy to check my actual account! They...
Where on your account do you see an actual refund. I made a complaint and it was closed with "as per recent email, the refund has been processed and we will close complaint". No sign of the earlier email and no sign of refund on the account. Do th...
Why do they send such an email to just a fraction of the customers who hold an f1 season pass? It just goes from bad to worse. The different level of service for different customers has been very upsetting. And it just continues.