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Marcus71 · 09-03-2022

Hi AllI am having an issue with gaining access to programmes on our Smart Stick (Model 3801UK) since the weekend. When I ask for a programme on the voice or by search all is well then when trying to go to the episode we want it fails and we get this ...

Marcus71 · 20-07-2021

Back in April this year purchased new Now TV Smart Stick when the issues with the Roku problem was not fully resolved.Everything has been working fine till a couple of weeks ago and am now having issues with the Voice Active Search. Messages from "ca...

Marcus71 · 22-04-2021

Can any one tell me how I can use the credit on my account towards my Entertainment Pass which I would be due to pay 23 April 2021 but expect will have to wait till May.If I can not use it for this, waste of time giving it to me, the credit following...

Marcus71 · 31-03-2022

Hi CarlyFI have had a similar occurence at the weekend with a membership for a NOW Day Sports Membership and been advised that the it had been used for over two hours Saturday Evening. Have to say not by myself or my wife the only people in the house...

Marcus71 · 16-03-2022

Hi schnappsNot been able to get back to you until today to say thanks for help with my query as have had no laptop due to broken charging port and broken charging lead.After your first reply which had no effect set it back to Factory Mode again whic...

Marcus71 · 09-03-2022

Hi schnappsGiven that a try and still got the same issue I'm afraid.Been signing in again after the Factory Rest on the other Apps and they seem to be working.Regards.

Marcus71 · 22-07-2021

Hi shnapps, I have used good quality batteries, didn't want to name them here.Thanks for info, pity this is not mentioned anywhere.

Marcus71 · 22-07-2021

Hi gavs82008I did not have to do a hard factory reset thankfully but did check the Voice Remote setting and found that the battery power was 20% which found strange but changed them and will see how long these last, did update and found that seems to...

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