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Anonymous User
Not applicable

live chat help

How to live chat on ipad

Legend 5
Legend 5

@Anonymous User wrote:

How to live chat on ipad

Hi @Anonymous User

that's not recommended, but I can tell you how to get to live chat using a PC or Mac


NowTV can be contacted through email, live chat and this forum. The live chat and email contact methods can be found by going to the help site. The button to access the help site is located at the top right of the page. After clicking help click "help centre"

The email and live chat contact methods are accessed by finding the help article that best suits the issue you're having, you then scroll down to the bottom of that article and click contact us. Then you can choose to use either email or live chat.


If you can't find an article that suits your issue in the PC section you should find a "non-of the above" article and use the same process as described above. To contact now TV. Note the advice above assumes you are using a desktop PC, laptop PC or Mac (using one of these devices . To contact now TV is in fact recommended, especially when using live chat )

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.