@Anonymous User wrote:
Why is the sound quality so poor compared to other DVD/rental sites on iPad...eg love film and Netflix....is this something that is going to be looked into soon?
We have moved your question to this thread.
Could you please see if anything posted here helps?
Could you also provide me with some more details on the nature of the error?
The sound on the iPad version sound like it is sample rate issue, it sounds very low fi with phase issues which is normaly a sample rate issue. This is not a network issue or speed issue. On a Macbook pro with the same head phones on the same network & same film sound sounds great.
It should take a half decent programmer a day or two to sort this.
Thanks for getting in touch.
We are always updating our NOW TV app and looking for ways to improve the service.
Due to teh nature of wireless connectivety we always advise against it when using NOW TV. It is possible that important information is being dropped if you are far away from your router. Please make sure you are as close as possible to prevent any potential quality issues.
Please also make sure you are not using your 3G network if you have a compaible iPad.
Alternatively, could I ask you to try deleting the app and reinstalling it please?
I hope this helps,
NOW TV Team
Thank you for your thoughts on NOW TV playback on an iPad.
We are always looking for new ways to improve our service, this could be a feature we implement in the future so please keep your eye on our NOW TV News board for the latest info.
NOW TV Team