28-10-2012 2:29
Sound quality is poor compared to the PC/MAC playback ect. Are you ging to improve the iPad app anytime soon?
27-11-2013 11:37
Hi Claspers,
Is this still happening or has it got any better?
Thanks,
Tom
27-11-2013 14:40
I watched a film on my iPad 4 yesterday, it is still a problem.
At times the digital compression artefacts were quite noticeable.
27-11-2013 21:22
28-11-2013 8:45
No, I was just checking as I've spoken to the iOS development team and they're looking into this, just wanted to make sure it was still happening.
Will post back when I get any news.
Thanks,
Tom
18-12-2013 2:10
31-12-2013 13:00
31-12-2013 16:19
Hi Silkysuzi,
Thanks for getting in contact with us.
The difference in sound quality you are experiencing is due to the fact that the stream quality we output for each device is different. Check here for stream quality available for each device.
Regards,
Aaron
NOW TV Team
31-12-2013 16:26
Well they why even stream it to ipads !
Im sorry the car you have bought from us is slow but it depends if we put concrete tyres on it. You will find out once you have paid your money and rolled out of the garage.... Have a nice day
Come on Aaron ...... you can offer better than that
01-01-2014 1:33
01-01-2014 17:02
Hi Barsweat and Claspers,
Sorry to hear you're experiencing difficulties!
As stated above, we are aware of this and are working with our developers to improve this for our customers. Apologies you feel this way, however please do keep an eye out for any updates or news in regards to this!
In the meantime, please feel free to have a look at our supported devices available on NOW TV, should you be interested in watching on any other devices.
Apologies again and happy new year.
Sal
NOW TV Team