28-10-2012 2:29
Sound quality is poor compared to the PC/MAC playback ect. Are you ging to improve the iPad app anytime soon?
26-11-2012 13:43 - edited 26-11-2012 13:44
Hi Chris1949,
Thanks for your post.
It maybe that uninstalling and re-installing the App helps with this issue, alternatively you could check the sound settings (Settings -> Music -> Volume Limit.)
Hope this helps
Simon
NOW TV Team
27-11-2012 6:30 - edited 29-11-2012 13:46
Nothing to do with settings, no problem hearing anything else on my ipad. Also tried deleting app and reinstalling App. No difference whatsoever. It is something with your programme that needs sorting out and not wasting people's time suggesting the above.. Try love film, BBC iplayer and any other programme and you will see that the sound is ok.
29-11-2012 13:54
Hi Chris1949,
Sorry for your trouble with the service, Thanks for your post though.
We have found that a small number of community Users do report sound issues on the iPad.
However most of those seem to be fixed by trying the suggestions in this thread.
If you still feel that this is something we need to look into please know that we are always looking for new ways to improve the service and welcome community Users to post suggestions in the My Ideas board.
If a similar idea has already been suggested please show your support.
24-06-2013 24:02
For gods sake !! accept that the sound runs quiet on all formats, xbox, PC, iPad. Reinstalling does not solve the problem. An answer from someone who has no idea
26-11-2012 15:12
Hi,
The sound quality on my iPad is a bit tinny on playback of the Now app. If it was on a ordinary computer I would say that the codecs weren't quite right.
Has anyone else experienced this/fixed it?
Thanks<
James
26-11-2012 15:47
Hi JPC,
Thanks for your feedback, It maybe that uninstalling and reinstalling the App may improve this, alternatively you could try some of the methods suggested in this thread.
Hope this helps
Simon
NOW TV Team
10-11-2013 21:49
10-11-2013 22:19
I don't find any problem on my iPad 3.
nor has it been widely reported.
I would follow through with some of the suggestions given.
11-11-2013 18:18
11-11-2013 18:28
The app updated today. I now have sound problems as well. Not quality just lack of sensible volume.