02-01-2016 22:25
I went to watch now tv on my iPad as I mainly do and it came up with the notice that I have reached my allowance, but I have always had it on this device and never removed it. My registered devices even states iOS on there and yet it does not let me watch from my iPad.
i have added devices recently but why would I no longer be able to watch on a device that is still registered and has always been.
Even more annoying is that this is the main device I watch from and will be the only one I will watch from for the next month making any subscription useless if I can't watch from this device
11-06-2017 17:49 - edited 11-06-2017 17:50
@Anonymous User wrote:...I find really odd this rule. It's my account I should install and unniinstall at pleasure...
It might be your account @Anonymous User but NOW TV provide the service and the conditions of the service!
Indeed, perhaps the following 'Help Centre' article may be of use to you: Why can't I add more devices?
Cheers
08-02-2016 22:05
09-02-2016 12:57
Hi @Anonymous User
As this is an account related issue I will send you an email soon.
Thanks
Andy
09-02-2016 6:20
Hi I have the same problem, and am now missing out on my trial of the entertainment pass.
i did not realise it was limited to 4 items and while trying to add a new Apple TV, thought I'd delete all devices as I couldn't get new one working.
dom
09-02-2016 13:07
Hi @Anonymous User
I will also send you an email soon
Cheers
Andy
06-03-2016 17:16
Getting error message stating I've used this months allowance for adding new devices. Deleted all other iPads etc last month with exception of main tablet. Was able to log on yesterday but today sameverror message as reappeared! So frustrating....looking to cancel subscription if not sorted
07-03-2016 19:52
Hi @Anonymous User
Can you try now? I worked some magic in the background.
If you still get any errors, give us a shout.
Birgit
NOW TV Team
07-03-2016 20:59
08-03-2016 16:19
Hi @Anonymous User
Thanks for your message.
Are you able to view now? If not, please let us know and we'll sort it out for you.
Birgit
NOW TV Team
12-03-2016 24:02