02-01-2016 22:25
I went to watch now tv on my iPad as I mainly do and it came up with the notice that I have reached my allowance, but I have always had it on this device and never removed it. My registered devices even states iOS on there and yet it does not let me watch from my iPad.
i have added devices recently but why would I no longer be able to watch on a device that is still registered and has always been.
Even more annoying is that this is the main device I watch from and will be the only one I will watch from for the next month making any subscription useless if I can't watch from this device
22-05-2017 11:35 - edited 22-05-2017 11:36
I'm having the same issue with my iPad. This is the main account which uses NOW tv and hasn't been changed.
What would be the process to fix this issue?
Thanks
22-05-2017 14:21
@Anonymous User wrote:What would be the process to fix this issue?
Please refer to my above post @Anonymous User 😉
04-01-2016 23:50
05-01-2016 11:36
Hi @Anonymous User
Thanks for getting in touch with us.
I've also sent you an email so if you could check your inbox and reply back to that, I will investigate this further.
Thanks,
Ryan
NOW TV Team
28-01-2016 24:44
Hi...I've had this issue twice now this month. I frequently watch NowTV on my iPad but since the update, the other night I tried to watch something & got the message about too many devices(?) even though none had been added....so I deleted my iPad from the list then re-added it......it worked.
So, thinking everything was OK, I've just logged in again to watch on my iPad and got the message 'you've used up your allowance for adding new devices!' - even though I'm not adding a new device, I'm simply adding the one that I had to re-add the other night!
is this a bug? Or am I doing something wrong?.
28-01-2016 15:45
Hi @Anonymous User
Thanks for your post.
Very sorry to hear that 😞
You should be able to play out on your iPad now. If not, please let us know.
Birgit
NOW TV Team
03-02-2016 24:30
Thanks very much...all working now - don't know what you did, but it's sorted it, thanks
01-02-2016 21:44
Hi
Having issues with my iPad displaying the above message. It is the primary device I always use and it's never changed? Can you assist?
Thanks
Sal😀