Since the new update on the iPad now tv app, the parental control pin doesn’t work. Even with a reset of the pin, reclose and open app the pin is always deemed as incorrect. I have had to go into the website to remove my parental pin so I can watch my program.
i have turned the parental control back on and it still doesn’t work.
i have deleted app - now won’t let me sign in, doesn’t recognise my email address as a user. It works on my phone and via safari
so cheked version of iPad and updated that to 11.3
still doesn’t let me log in.
i have version 9.1.0 of the now tv app
phone is running on same version
it was working fine last night and until the upgrade of the iPad software after the problem started I hadn’t changed anything.
what can I do?