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Anonymous User
Not applicable
‎23-07-2017 16:43

Open golf

I have tried all day to access the golf. When I do so the picture is so fuzzy that it is impossible to identify the players or to read the captions. I have used Now tv before for football quite successfully but this time I feel the day pass is a waste of money. I am using an Apple iPad.

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1 Reply
Andy
Legend 5
Legend 5
‎23-07-2017 16:49

@Anonymous User

 

Welcome to the forum. You could try rebooting your broadband router which might help to correct any blips in network traffic as well as possible wireless channel conflicts. However it's fair to say there's been some users have reported problems with sports streams on and off recently which could be a factor.

 

https://community.nowtv.com/t5/Sports/On-Sports-channels-picture-freezes-sound-continues/td-p/413820/jump-to/first-unread-message

 

If you are still not happy you couldn't run having a word with live chat to see if they can do anything to help you.

To get to live chat, go to the following help page and choose the live chat option.

http://https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

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