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Anonymous User
Not applicable

Ipad app crashing on start up

I have an ipad 2 and up until a day or two ago the app was working perfectly. Today it will not open. I get to the green start up screen then it crashes out. I've tried a reboot but still having the same problem. 

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post.

 

Please delete then reinstall the NOW TV app.

Make sure your location is switched on and your area is pointing to the UK

 

Please let me know if this helps

 

Regards

 

Sue

NOW TV Team

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4 REPLIES 4
Anonymous User
Not applicable

Exactly the same issue.  App is unusable on the ipad.  Please fix ASAP 

Anonymous User
Not applicable

Managed to resolve this by uninstalling the app, reinstalling the app and selecting the "not now" option to notifications

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post.

 

Please delete then reinstall the NOW TV app.

Make sure your location is switched on and your area is pointing to the UK

 

Please let me know if this helps

 

Regards

 

Sue

NOW TV Team

Anonymous User
Not applicable

This worked thank you for the help.