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Advocate

Ipad app crashing on start up

I have an ipad 2 and up until a day or two ago the app was working perfectly. Today it will not open. I get to the green start up screen then it crashes out. I've tried a reboot but still having the same problem. 

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NOW TV Team (Retired)

Re: Ipad app crashing on start up

Hi @Crazyobsessed

 

Thanks for your post.

 

Please delete then reinstall the NOW TV app.

Make sure your location is switched on and your area is pointing to the UK

 

Please let me know if this helps

 

Regards

 

Sue

NOW TV Team

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Mentor

Re: Ipad app crashing on start up

Exactly the same issue.  App is unusable on the ipad.  Please fix ASAP 

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Mentor

Re: Ipad app crashing on start up

Managed to resolve this by uninstalling the app, reinstalling the app and selecting the "not now" option to notifications

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

Highlighted
NOW TV Team (Retired)

Re: Ipad app crashing on start up

Hi @Crazyobsessed

 

Thanks for your post.

 

Please delete then reinstall the NOW TV app.

Make sure your location is switched on and your area is pointing to the UK

 

Please let me know if this helps

 

Regards

 

Sue

NOW TV Team

View solution in original post

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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Advocate

Re: Ipad app crashing on start up

This worked thank you for the help.

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.