18-11-2017 16:46
18-11-2017 16:48
@Anonymous User
Welcome to the forum.
Sounds like you've reached your device limit. If you've watched on four different devices in the past then the device limit rules kick in, where you can now only add one new device a month, even if you delete several.
Have a word with Live Chat, explain what's happened and see if they can sort something out for you as a courtesy.
To reach live chat go to the following help page
https://help.nowtv.com/contact-us/managing-my-devices