cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Can't watch on iPad

Signed up yesterday and I can't play anything using my iPad. I try to play via safari but get a message saying 'playout not supported for mobile devices on the web, please launch the app'

so I downloaded the app and now I get a message saying 'sorry there's been a problem please restart the app and watch again(5)' whenever I try to watch anything. 

live chat have been useless! I'm tearing my hair out!

2 REPLIES 2
Anonymous User
Not applicable

I can't watch anything either. I updated the software on my iPad a couple of weeks ago, and now Nowtv doesn't want to know. I've purchased a week sport pass to watch F1 this weekend, and Nowtv doesn't even recognise that I'm trying to watch with my iPad. WTF is going on?

caseyb1993
Legend 5
Legend 5

@Anonymous User Are you getting an error message?

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂