Legend 5
Posts: 10,718
Registered: ‎17-10-2013

Re: Can't login on iPad app


Welcome to the forum. Open up the NOW TV app on your TV and iPad and go to the My Account screen on each, and then check the usernames are both matching. Even if they are I would sign out of the iPad app and sign back in again (with the same username as the one showing on the TV app). If you still get told you need a pass post back as you'll need a NOW TV Team member to check it out.

First Poster
Posts: 1
Registered: ‎14-09-2017

Re: Can't login on iPad app

The Now TV app, said it needed an update.  this has completed and now i cant get in on the IPAD, gives me a mesage - Sorry, there's an issue with your account. You'll need to go to NOW TV on your PC or MAC and accept the terms and conditions.......what does this mean.  is teher a problem with the App update!