11-08-2014 11:09
Solved! Go to Solution.
11-08-2014 11:29
Hi Homerlfc1,
Thanks for getting in touch, sorry for any inconvenience this has caused.
It sounds like you haven't completed the sign up for your account.
For more information on how to complete the sign up of your account please see this link here.
If you have any further questions please feel free to get back in touch.
Many Thanks,
Karl
NOW TV Team
29-09-2019 17:51
I was unable to access My NOW TV Account & discovered the fault lay with using FIREFOX. I tried using GOOGLE CHROME & found there were absolutely no problems with accessing My Account. Went back to check if accessing My Account via Firefox was any better only to find I had the same problem as before. The problems may therefore be with the server & not with Now TV
29-09-2019 23:26
@Anonymous User
And another person, a regular Chrome user, will find it doesn’t work for them, but Firefox, in its plain vanilla state, will work perfectly.
It’s not any particular browser that has issues; it’s just that the changes you make to your browser to suit your particular needs - cookie handling, ad blockers, popups blockers and the like - can also block NowTV, or parts of it, from working on your device.
27-03-2015 13:11
@Anonymous User
Sorry to hear that you're having issues with the service and wish to cancel.
Have you tried using Firefox as the browser?
If you still wish to cancel, please let us know and we'll get that all sorted out for you!
Michael
NOW TV Team
06-07-2017 21:22
can't access my nowtv account why ????
06-07-2017 21:45
@Anonymous User wrote:can't access my nowtv account why ????
Hi @Anonymous User
What device are you using to access your NOW TV account?
When was the last time you accesssed your NOW TV account. Is this a recent issue?
Are you 100% sure you're using to correct log-in details?
Cheers
31-10-2017 13:03 - edited 31-10-2017 13:04
Me niether. I can log on okay and access every sub menu, but I cannot see the details of MY ACCOUNT screen. I want to cancel the Entertainment pass before it starts charging in a weeks time.