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Activity in Set top boxes & Smart TVs

Resolved! BT Tv & NowTV access

Hi, I have a BT TV box with Now TV as a package. For some reason I cannot use my Now TV account on any other device at all. I have tried asking online for a password reset for the account name the BT box uses - am I or am I not able to watch the pack...

Boost Sound Problem All Devices

Using Boost I get HD but I do not get surround sound - the movie description shows Stereo and that is what my Sonos sound bar detects. All other platforms when using Apple TV (Netflix, Prime & Apple) the sound bar shows Dolby, Atmos etc. So what is w...

How to view subtitles on AppleTV

Hi I am trying to activate subtitles on the NowTV app on my apple tv but cannot find settings or any kind of function to toggle them on/off. I have turned on subs in the apple accessibility settings but that hasn't worked.Thanks,Joe

Apple TV

I am suddenly unable to watch anything on my Apple TV where I have to enter a passcode. I just get the loading screen. Where the code isn’t required e.g. sports and previews, it works fine (unless I’ve tried movies or entertainment first). I’ve tried...

Humax aura

Hi Now, I’ve recently bought an humax aura box however the now app is not available, even thou it is available on the play store. I feel the Chromecast is a waste when you would be able to steam straight from the box if the app was available and incr...

Resolved! Apple TV

I posted a comment a while back about the App on a Samsung TV using  Apple TV (the latest one) about the Now app stopping working most nights, Now it is still doing it but more like 2 or 3 times a day, having to delete the app, re-install it, set it ...

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