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Activity in Account, Offers & Promotions

I was robbed

I’ve just had money taken out of my account for something I can’t even access!! I don’t have any passes available (so no I can’t press cancel and follow the steps) and I can’t even watch anything I’ve paid for as it’s telling me to buy more passes! T...

Filing a legitimate complaint

My son took a week off work to drive 3 hours in order to help me change broadband and TV providers on July 14th.On July 17th, we signed up for NowTV Broadband Fab Fibre and Anytime Calls with the free calls offer - at £25pcm. We informed Sky (my curr...

Unknown payments

Some one has taken it upon themselves to fraudulently use my account this has been happening for several months and I've been constantly removing them from my devices however today they have decided to purchase themselves a day pass for sports. I mes...

Kids Shows

Hi.I have signed up for movies and kids passes.The movies are showing but to can't get the kids shows to show up when looking through. I have the confirmation for both trials though.  Can anyone tell me why it wouldn't be coming up with the option an...

Wrongly billed

As part of my contract with Vodafone I am supposed to receive NowTV for free, however I have just discovered that I have been charged £9.99 out of my second account every month since February! How can I resolve this or at least make sure it doesn’t c...

Resolved! Robbed by nowtv

I cancelled my entertainment pass last month and was offered 3 months free movies, thought that she nice of them and now they've effing charged my account a 10r for an entertainment pass I do not have!!!! To make matters worse this was the last of my...

Cancellation

Now tv is completing useless .its so hard to get help and can’t find no number to contact nowtv or to complain .i cancelled my now tv after my free trail ..I got an email to say my 1st bill is due on the 8th September .i went to now tv to check and m...