On my bill I have been charged for two phone calls made on the 6 & 7 June, despite having no phone connected to my landline.Both calls were about 10 seconds long and cost £3.75 each. They're described as "Service Calls".Is this normal? Or is there a ...
I have a cinema and entertainment package, and have so for a couple of years now. I’ve just signed up to the broadband package with discount on the tv packages. Do I need to cancel my existing accounts to allow the new one to start or will NOW update...
Moved address and rang to move broadband to new place. And for some reason, the £20 package turned into £37.50 and £5 for boost. Disgusting and I am really annoyed that having said a million times I DON'T WANT NOW TV. After the £5 offer expired. I ca...
Why can BT broadband users watch on two devices concurrently (as long as one is their BT box), but Now broadband users can only watch on one unless they pay for boost? Surely native NOW broadband customer should be treated at least as well as users o...
I called customer services today about bad internet connectivity and after doing a line test they said they needed to send an engineer out. In the past with other providers this has cost me a small fortune, so I wondered if anyone had had an engineer...
My bill is paid on the 23rd of every month, has been since 2019, at the rate of £25 (for the last year or so). I have checked and all bills have been paid. 23rd December I was billed and paid £50 instead (I didn't even realise). Then less than two we...
Hi had not broadband from Friday and it still off now. The kids need the laptop for they’re home work for mock exams
Hello, my contract is almost up. I've phoned NOW TV to cancel the service and make sure that it won't renew after the end of the contract.The agent reassured me that there won't be any cancellation fees but then I got a new £33 bill which is weird c...
hi its Amanda Williams I'm have two nowtv boxes in my mam s one for her and one for my son . I can't get in to view my son for enterment channel and I when I try putting my pin into it not letting me in to see why I'm fuming and my son loves and he g...
Can anyone help me here? I've always paid £25 for broadband & calls. I've just checked my Bill's theyve took 25 on the 2nd of October which is fine, but says they will be taking £40.00 on the 2nd of November for calls & broadband? Anyone know why? Ca...
