I Started my membership later in December with Now only to find out that it is not compatible with any of my devices. tried cancelling as i cannot use it on any of my devices to realise that i have been locked in for 6 months. I would like to cancel ...
My broadband has been doubled to £46.73 . I have only broadband and no packages????@link to members
Cant get ITV hub on TV.Had a message thro to say that we wouldn't be able to access ITV Hub after 30/09/2022cos unsupported on our TV.Would like rebate for this cos signed up with ITV hub as part of package!!
I received an email saying that I have an outstanding bill. On my NowTV account it says that all my bills have been paid. (This is for broadband). Also, I checked my bank statement and I see a payment of £24 when i should only be paying £21. Is there...
I moved house and moved my broadband with me. Exact same deal and was assured it would cost the same.I was informed that I would pay slightly more on the first month but it would balance out on the next. 2 months later I am being charged double what ...
Hello,On the 1st of July, we signed up for broadband and phone line with NowTV. It said on the order summary that it was going to cost us £20 per month, plus a one-time charge of £5 for the set-up of the new line. So we got charged £25 on that day.To...
On my bill I have been charged for two phone calls made on the 6 & 7 June, despite having no phone connected to my landline.Both calls were about 10 seconds long and cost £3.75 each. They're described as "Service Calls".Is this normal? Or is there a ...
I have a cinema and entertainment package, and have so for a couple of years now. I’ve just signed up to the broadband package with discount on the tv packages. Do I need to cancel my existing accounts to allow the new one to start or will NOW update...
Moved address and rang to move broadband to new place. And for some reason, the £20 package turned into £37.50 and £5 for boost. Disgusting and I am really annoyed that having said a million times I DON'T WANT NOW TV. After the £5 offer expired. I ca...
Why can BT broadband users watch on two devices concurrently (as long as one is their BT box), but Now broadband users can only watch on one unless they pay for boost? Surely native NOW broadband customer should be treated at least as well as users o...
