REFUND NEEDED
You have cancelled my order without even getting me connected to the broadband that was supposed to be connect as of 25th March 2020. Please refund me ASAP.
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Showing topics with label Cancellation.
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Activity in Account and Billing - Broadband
House moving - Cancellation
I cancelled my house moving and I would like to keep the service at my current address. I've been trying to inform it for more than one week.As the chat is unavailable, I am only able to contact someone when I call customer services and choose the op...
I want to change my broad band plan
HI Team, I want to change my broad band plan, but when I am calling the customer support it is getting disconnected automatically, can you please give me a call back and help me resolve this issue soon.
cancel nowtv
i want to cancel my now tv account but there is no way to contact you. there is no live chat and I have been charged £30 for waiting 40 minutes with no answer. This is shocking, is there direct method of contact so your customers can contact you in ...
Resolved! Cancelling broadband and calls
I have been trying to get through to Now Broadband on the phone for hours to cancel it. The message states they are short staff due to the virus. There doesn't appear to be any other way to make the cancellation. No email address or other contact ...
Contradicting offers and customer service
I have just been told that Fab Fibre is not available in our area after being told for the whole week that it is available, and paid delivery fees twice after being cancelled due to wrong mailing address being filled in. I am seeing fibre options on ...
They are cancelling my broadband and phone 7days nothing I can do? Help
ive had a email saying my last payment hasn't gone through. (This was due to Tesco cancelling my card because of a fraud threat) not my fault. So I have a new card and registered it with Nowtv online. But there is no way of paying the outstanding mon...
Cancelling Broadband
To whoever this may concern, I am currently attempting to cancel my broadband and am in disbelief at how difficult it is. Having no possible way to cancel online, with the live chat option currently unavailable, I was forced to call. I was met with a...
Cancel broadband before activation
Need to cancel before activation. Tried customer service phone number, cuts off. Can't find chat. Someone contact me please.
Cancelling as nowtv can't move the service?
If you can't move nowtv broadband to an address because there is already nowtv broadband there and they only allow one account per address, even though there is two telephone lines coming into the property - will there be a fee for cancelling the acc...
