Over paid broadband subscription
I cancelled my broadband over a month ago but a payment was Still taken, after the contract had expired; despite being told this would not happen! Please refund my money ASAP.
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Showing topics with label Cancellation.
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Activity in Account and Billing - Broadband
Cancelling in a time of nCovid19
Hello all. Hope you're all safe. I'm trying to cancel my Broadband account with NOW who are operating with a reduced workforce at the moment.I'm moving home to a place that is in the sticks and has no line currently so moving with NOW isn't an option...
Cancelled
Hi, my now tv subscription finish 17/07/2020 and I cancelled this subscription on the 28/06/2020 and I received a confirmation email of the cancellation and last night I received an email an order to continue the subscription for the next month yet I...
Cancel broadband charge?
Hi!Im looking to switch from plusnet broadband to NowTV. Looking at the £18.99 p/m 12 month contract. Could someone please advise what the cancellation charge is if I left early? Also, if I were to move house within the 12 month contract, could I tr...
Do I need to cancel my previous service?
I'm shortly moving house and have ordered Now Broadband for the new property. I currently have Sky Broadband at my current property. I can see from the online guidance that if you switch to Now Broadband, you don't need to tell the previous provider ...
NowTV pass cancelled but they are still trying to take my money.
Hello, I used the 7 day trial to see if i'd like it or not. It turns out I didn't and cancelled my subscription, I am only 16 and luckily keep most of my money in cash and have under £6 on my credit card and noticed that NowTV tried to take out £7.99...
Resolved! Claiming back credit
I was a Now broadband until a few months ago when I switched. I'm showing a credit on my account, anyone know how I go about claiming it back?I can't find an option to contact customer services.
I need to cancel the order I placed today urgently
Hello.I placed an order today for broadband and have just discovered that they will change my phone number, I don't want my number to be changed and looking on this forum it is virtually impossible to prevent them doing this! What is the best way to ...
Broadband Switch Refund Due
witched a Month ago from Now TV Broadband to new provider due to price hike & cancelled within 30 day notice period of letter receipt, as per Now TV Broadband T&C's to avoid cancellation charge. Bill debited from card - paid on 5/5/2020 for a full mo...
Can I cancel broadband before it goes live?
Broadband is scheduled to go live at the end of June. I am considering cancelling my package before this date, is this possible to do so without breaching my contract and not receiving any additional charges? Thanks.
