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Activity in Account and Billing - Broadband

Payment still pending

Good morning, I made a payment for my first month of Now Broadband on Friday and the transaction is still pending??? Anyone else experienced the same? I'm worried I'll get cut of at Now hasn't received the payment yet its been taking from my account ...

DeanL94 by Advocate
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HELP I was on the phone talking about broadband and the phone was put down on me as I asked for help to change my payment date as I have new card details and all they wanted to do was cancel my NOW account all together even tho I called after the ema...

New to now TV broadband

Hi everyone, I have my now TV broadband connected on 25th of this month. My enquiry is will my first bill come out on 25th as it's states on website that of you are an existing now TV customer it will come out with my next bill which is 18/06 but if ...

Resolved! Changing my billing date

Is it possible for me to move my billing date by one day? It's supposed to come out on the 11th, but the 12th would be much better for me.  I can find any way to contact an actual live person about this, only the chat bot, which isn't very helpful. A...

Regarding activation

I've received my router a week ago. I was told an engineer was going to come out today, but then received an email stating an engineer doesn't need to come out & I'm ok to set up myself. It says my payment needs to be paid today on activation day, bu...

Broadband going down

Hi, I have had the same issue for over 4 months. My last card expired, and I forgot to change it on Nowtv, resulting in my broadband being shut off when it ultimately couldn't take the payment, reasonable. I realised and changed the card and made the...