Hi! I received my new router a few days ago and waited till yesterday (my connection date) to plug it in, I then plugged it all in following the instructions, all three lights are green but when I try connecting using the password provided it says in...
Whom It May Concern,I am writing to express my extreme dissatisfaction with NOW services. The activation delay, prolonged wait, unfulfilled promises of updates, and rude agents have left me appalled. Your company even canceled my account without my c...
Hello all,I'm located in Marston, Oxford and recently purchased a NOW Hub 2 which was due to go live on 25th Aug. The engineer came and installed the cables, but he said there's some remaining issue and another visit should take place within the next...
when we watch TV on 4 or Netflix or any other the internet connection drops out fairly often and we are told on screen that there is no internet connection.this also happens when my wife uses her computer.
We’ve had now TV broadband problems for the past 2 months now which the internet connection dropping from anywhere between 1 minute to hours at a time. 5 engineers have come out AND we’ve had a replacement router but it’s not solving the issue. Exter...
My NOW broadband was meant to be activated on the 8th of August, but that never happened. They delivered all the equipment but I still couldn't get a connection even after the date.I spoke to NOW on the phone on August 15 and they told me a third par...
So I ordered NOW TV broadband with an activation date of the 24th July. I plugged in the hub on that day and since then I've had internet just fine. However, this morning I got a text from NOW saying that my activation date has been delayed to the 2n...
Hi,I was about to place an order for NOW Broadband and got to a page asking me to pick a date for an engineer to visit to install a line. We already have a line that I had expected would be used so I'm a little concerned about what is going to be ins...
New installation today, switching from Virgin to NOW. Broadband OK. Phone line can dial out, including intruder alarm alerts, but unable to dial in. Phone just rings out when the number is dialled. Is this a temporary glitch?
Broadband Service Down in DundeeI am writing to report a critical issue with my broadband connection in Dundee. Since June 18, 2023, my router's internet light has been blinking orange, and I have tried all troubleshooting steps to no avail. Payment ...
