Hello! I've subscribed for NOW for an apartment that I will move into only on February 1. I've received an email from NOW that says that my broadband and phone will go live on 03/02/2023. It also says that an engineer's visit is not needed and I don'...
I have set up an account for broadband, have had confirmation emails and my date that the broadband will go live (12/01/23), yet I still haven’t received any broadband box or heard from an engineer. I’ve attempted to track my parcel but there is noth...
My go live date was yesterday and on my track my order it’s still saying do not set up kit yet, my kit is set up as my date was yesterday but no internet. I’m a bit frustrated because I have no TV no internet and I’ve already spent a fortune on phone...
I moved last week and I wanted to take NOW with me.Cut a long story short, my new neighbours were contacted by BT which asked them if they were about to change provider.I'm switching from TALK TALK, I should have received a call, not my neighbours. W...
I am a new Now customer,My first activation date was initially delayed, I thought OK it happens, the second date has now been and gone still nothing. I got no contact about further delays it just never got switched on.I called them to be told that th...
I phoned Now TV And Broadband on the 8th November I was meant to have an engineer out on 22nd for activation . That was cancelled by Now . Then weekly i had delay after delay texts with many excuses after many phone calls and chat room chats i cancel...
No obvious reasons but constantly having issues with our Internet going down for days at a time. Usually two green lights but no internet. Done the usual checks (on and off again etc). Should not have to pay for days with no Internet. We have had som...
My Broadband and phone line where supposed to be put in on the 5th January and the internet worked for the first day. The engineer informed me someone would connect my phone line in the morning. I got a phone call at 15:15 on January 6th from a diffe...
My new router fails to be delivered constantly , I have no way of re ordering it or finding out why its not arriving my Internet is slow and doesn't reach to the next room without breaking signal, I've been paying for sure fiber for ages but yet s...
I presume this happens to everyone else, but is there any way an engineer could change the timing of this, as this is the busiest time for online work meetings.It would seem much more sensible if this authentication happened during the night. Is ther...
